Returns & Refunds
Review the steps for requesting a return or refund.
Returns & Refunds
If you want to return an item or ask about a refund, contact support before sending anything back so we can explain the applicable process. Include your order number, the item name, and a brief reason for the request. We may need photographs or other details when an item arrives damaged or incorrect.
Eligibility, time limits, item condition, packaging requirements, return shipping costs, and exceptions can differ by product and by applicable law. Review the return terms displayed by the store and do not assume an item is eligible until the request has been reviewed. Keep proof of postage if you are asked to return a parcel.
You may request a return within 3 days after your order is delivered. Eligible refunds are processed within 1 to 30 days after approval.
How do I request a return?
You may request a return within 3 days after your order is delivered. Eligible refunds are processed within 1 to 30 days after approval.
We typically respond as soon as possible. Response times may vary during busy periods.
Questions about your order? Include your order number so we can help faster.