Track Your Order
Use your shipping confirmation and carrier tracking link to check your order status.
Track Your Order
When an order has been dispatched, the store may send a shipping confirmation containing the carrier name and a tracking link, if tracking is available for that shipment. Check your inbox and spam folder and make sure you are using the email address entered during checkout. Some shipments do not show tracking events immediately after dispatch.
Tracking information is supplied by the carrier and may update only after a parcel is scanned at a facility. A status such as “label created” can mean that shipment information has been prepared but the carrier may not yet have scanned the parcel. Estimated arrival dates are provided by the carrier and can change during transit.
If the tracking link is missing, invalid, or has not updated for an unusually long period, contact support with your order number and order email. We can help you review the available order information. This page does not independently track parcels or connect to a carrier unless a separate tracking integration is configured on the store.
Order tracking
When your order ships, check your shipping confirmation email for the carrier and tracking link.
Track your order
Enter your order number and the billing email used at checkout.
We typically respond as soon as possible. Response times may vary during busy periods.
Questions about your order? Include your order number so we can help faster.